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Edition 1
This has been created with you in mind, to help keep you fully informed on employment updates, celebrate successes, let you know about exclusive offers only available to Stafforce employees and much more!
In this our first Stafforce Bulletin you will find:
As a Stafforce employee, you have access to our Employee App NAvigate+. Every month the app releases exclusive offers which are easy to access via the NAvigate+ portal.
Access thousands of high street discounts, 24/7 medical assistance for you and your family, counselling services, and information about your pension and payslip!
Hint: If you haven’t registered yet, simply:
It is really that simple, you can now start benefiting from all the perks NAvigate+ has to offer.
We know that the current cost of living crisis is a real worry for many, NAvigate+ can be used to help you access discounts on many things.
Do you have children in need of a new uniform or a pair of shoes? You can access discounts or vouchers that can contribute towards the cost.
Are you overdue a holiday with the family, your partner or a solo vacation? You could steal a fantastic deal on hotels and package holidays.
Need help with the cost of your weekly food shop? Find discounts on the largest supermarkets and delivery services.
Want to start planning for Christmas? You can access thousands of high street discounts and gift cards, perfect for your friends and family.
Car in need of repair? Find discounts on breakdown cover and automotive products and services.
Don’t miss out on your exclusive offers!
Plus don’t miss out on:
If you have any questions about NAvigate+ please feel free to contact your local Stafforce representative. If you are having trouble accessing the portal please, call our helpline on 0116 478 2077.
Your hard work doesn’t go unnoticed at Stafforce. Each month, we ask our teams across the UK to nominate their ‘Employee of the Month’. These individuals demonstrate a good attitude towards work, are helpful and reliable, they work hard and are a great team member. Here are just a few of the nominations we received:
Ali Lilyakat
“He is very helpful and will try anything that is asked of him. Ali is a very quick learner and his attention to detail is exemplary. His time keeping is good, he is a really nice person and is an asset to our team”
Closca Petruta
“Closca has worked in the fresh department for 2 months now and this is her first job in the UK. Her performance is really good, she is always one of the top pickers, great pick rate and fantastic attendance”
Jamie Brabon
“James is a hard worker and one of our best performers, his pick rate is double most of the time and his attendance is amazing, he was really happy to be recognised”
Shaun Murphy
“This month we awarded Shaun Murphy, our Lincoln branch Employee of the Month. We always have great feedback from our client, and they are very happy with him. He is always helpful and asks if people need a hand, as well as fitting in well with the team on-site”
Thank you for your hard work and dedication!
You can view more Employee of the Month Awards here
Your feedback is important to us, it helps us understand what we are doing well and what we can improve on.
Please take a few moments to complete our employee satisfaction survey, this is your chance to have your say and help us improve our service.
To complete our survey please CLICK HERE
Thank you in advance for your feedback.
Why not tell your friends or family about us and take advantage of our Recommend a Friend Incentive?
We have various flexible job opportunities throughout the UK. If you know somebody looking for work and want to learn more about our Recommend a Friend scheme get in touch with your local branch or Stafforce representative to find out more.
Discover our current jobs HERE
In this section of our Bulletin, we answer some of the most frequently asked questions we are asked.
What do I do if I am ill?
If you are not feeling well, you need to give your Stafforce representative as much notice as you can so that we can inform our client of your absence. We will make note of your absence and we will regularly communicate with you to check your working status.
Why should I inform Stafforce of an address change?
We need to be kept up to date on your living arrangements to make sure that you receive all of the correct communication about your assignments and future work-related documents. To do this, please phone, text or email your Stafforce representative who can update our system.
How do I request holiday?
You must notify your Stafforce representative of your requested dates and complete a holiday form at the earliest opportunity. You will be informed of whether your holiday is approved, this may be dependent on availability and client requirements. It may be necessary to also communicate and seek approval for your holiday from your supervisor or line leader. Any site-specific processes will be confirmed by your Stafforce representative.
PLEASE NOTE: You must give 2 weeks’ notice. Any shorter notice requests may be considered and approved subject to availability and client requirements.
How many holidays do I get/have I got?
Your holiday entitlement is accrued based on your hours worked, full details are included in your employee handbook. Unless you are specifically notified otherwise, your holiday year runs from 1st April to 31st March each year. Your holiday year-end date is shown on each payslip. You must use your entitlement during the leave year, however, you can carry forward a maximum of 24 hours into the next leave year to allow you to take your full entitlement. Your Stafforce representative can inform you of how many you have at any time.
How do I get my payslip?
This will be accessible through your NAvigate+ HIVE360 portal. You won’t have access to the portal until your first payslip has been added to the NAvigate+ portal. As soon as you have been paid the first time, your account is active. Then you can log in with your NI number and Surname. If you need any further help with logging in to the portal, your Stafforce representative can send you instructions.
PLEASE NOTE: we need your NI for payroll purposes. If you need to apply for an NI number, find helpful information on the Government website here
Why am I paying towards a pension?
During your induction, you will be given information about how you are auto-enrolled into a pension scheme with Options UK. You will be sent information through email and post. If you DO NOT want to be in the pension you will need to opt out within 3 months. To do this you will need to get in touch with Options UK at workplaceenquiries@optionspensions.co.uk
or your local Stafforce representative.
When do I get paid?
Weekly wages are paid a week in arrears for hours worked the previous week. Upon leaving, you receive your final pay for hours worked in the last week of your employment on the Friday of the week following your last day. Your Stafforce representative can clarify this with you if you require.
How do I submit feedback or raise a concern?
If you have some feedback, a query or concern regarding your employment, a colleague, the hirer or Stafforce, your Stafforce representative or a Manager will be able to discuss and resolve this with you. If this requires escalation, then take a look at the complaints procedure and the escalation process within the Employee Handbook which contains details of how to contact the Compliance department.
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